FAQ - Build Kit Boards:
Your Questions Answered
These are commonly asked questions either about our products, fulfillment, or general company policies. If you have any additional questions, concerns, or you just want to say hi, send us an email at Support@RideBKB.com! We look forward to hearing from you :)
This is my first electric skateboard and I'm not very handy with tools, can I actually build it?
Yes! The kits are designed to be extremely easy to assemble. All of the tools are included, and the instructions are very thorough. Many customers tell us how fun (and educational) it was to build, along with how easy the process was!
Can you ship to my country?
More than likely, yes! Our international shipments are processed with DHL and typically take 3-6 days to arrive! We also offer different charger plug options depending on your needs.
How long does shipping take?
The shipping speed depends on the product. If there is a listed time under the Availability section of the product, that is generally how long until the product ships. If a product is listed as in stock (shows qty of the stock) it will take 2-5 business days for the order to ship. After that, the shipping speed will be available to select at checkout. Express and economy options are available. Any item marked as Pre Order will be shipped after the product (and all other items in the order) are in stock
Can I buy the kits without X part? (Ex. Deck, trucks, wheels, etc)
In short, Yes! All of our kits are designed to work seamlessly together so assembly is easy. When we sell kits without certain parts, customers were upset when their own parts weren't 100% compatible with the kit. While the kits are modular, not every skate part works with them. It is best to build the kit with all of the stock parts to learn how it works, and then tinker and swap out parts. If you're interested in buying a kit without certain parts, send us an email! Support@rideBKB.com
Are there different speed modes on the remote?
There are four different accelerationking and bra modes built into the remote. These speed modes both limit your top speed and torque. Levels are: Low, Medium, High, and Pro!
Is there a warranty?
Yes! All kits come with a 90 day warranty that covers manufacturer errors. We will provide free replacement parts during this time period, and after the 90 days are up we can provide replacement parts at cost if anything does go wrong.
How often should I change the belts?
Our drivetrain, along with most electric drivetrains, is designed to be highly efficient and requires very little maintenance. Belts rarely break unless a rock/debris gets between the pulley and belt. However, it's always better to be safe than sorry! Packing an extra belt on your ride along with you rskatetool is an easy way to ensure you're never stranded. (Most customers go 1-2 years before changing the belts.)
Should I get the Tayto or Duo?
Good question! Here are some things to think about. What is the purpose of the board? Are you lighter in weight and have a shorter college commute? Go with the Campus Tayto. It is easy to carry, affordable and designed for campus. use. Want to have double the power, enough power to climb any hill, and still easily carry the board? Go with the Tayto! The Duo is the most versatile board we offer. It is great for all weight classes of riders and is comfortable to ride. The long deck has a larger battery capacity, All-Terrain capable, and allows you to stretch your legs (if you're taller). The Duo is the ultimate board for any ride, commute, or adventure.
Are the BKB Tire's + Tubes compatible with my current board?
All boards listed have been tested and confirmed by customer boards.
Evolve: GT, GTR, Hadean
Exway: Atlas Pro, Atlas Carbon
Lacroix (All boards:) Jaws, Nazare, SuperSport)
Meepo: Hurricane Bamboo
Ownboard: Bamboo Zeus Pro, Carbon Zeus Pro
Propel: Endeavor1S, Endeavor1Pro, Endeavor2S, Endeavor2Pro
WowGo: AT, AT2 Plus
Not all boards are listed, if your board runs standard AT hubs (97mm diameter), they tires should be compatible!
